Assistant Store Manager

Are you working in retail and ready for your next exciting challenge? Do you enjoy working as part of a supportive team, solving problems, and making a real impact in your community? If so, we’d love to hear from you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

As part of our growth, we’re excited to be opening our first Rainbows’ Furniture, Fashion and Donation Store in Shepshed! This store will be a larger store than our existing boutiques and We’re now looking for two passionate and proactive Assistant Store Managers to support the Store Manager and Deputy Store Manager in leading this exciting new venture.

Location: Joining Unit to Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN

Hours & Salary:

• 22.5 hurs, working 3 out of 7 days on a rota basis - £14,286 per annum

About the role

In this role, you’ll support the Store Manager and Deputy Store Manager in the day-to-day running of the store, stepping up to lead when needed. You'll help deliver excellent customer service, maintain an attractive store layout, and ensure the shop presents a professional and welcoming face of Rainbows Children’s Hospice on the high street.

Some of the key responsibilities include (but not limited to):

• Support store management in meeting income and profit targets
• Assist with promotions and seasonal campaigns
• Help maintain a steady flow of saleable stock and encourage public donations
• Promote Gift Aid in line with targets and guidelines
• Monitor stock turnover and support regional sourcing of furniture
• Contribute to the efficiency of van collections and deliveries
• Further responsibilities can be found by downloading the Job Description.

Essential Requirements

• Experience in a retail management environment
• Excellent customer service skills with the ability to implement agreed standards of service in the store
• Ability to manage a diverse team with varying skill sets
• Confidence in working towards financial targets and managing budgets

Desirable Requirements

• Experience of working with and supporting volunteers
• Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Eligibility to join blue light card discount scheme and Company Shop.
• Healthcare Cashback plan.
• Life Assurance.
• 27 days holiday
• Plus bank holiday allowance but expectation to work bank holidays in this role.
• Contributory pension scheme or Salary Sacrifice Pension Scheme
• Free access to an employee assistance programme
• Wellbeing support and access to Mental Health First Aiders
• Unofficial benefits: Fun events, All staff away days, Guest visitors

For further information about this role and the responsibilities please contact Ben Wright, Retail Area Manager, on ben.wright@rainbows.co.uk

To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team at recruitment@rainbows.co.uk

This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre-employment screening, including employment referencing covering the past five years.

Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.